RETURNS

We want you to be entirely happy with your Quirky Dovetail purchase

We will always refund you, offer an exchange or repair according to your statutory rights for any item that is faulty or not as described.

We pride ourselves in the quality of our product and all items are thoroughly checked over immediately prior to despatch.

If you simply change your mind about an item you must tell us within 14 days of receipt of the item. We will offer you either an exchange, a refund or a credit note valid for six months to the value of item only. We are unable to refund any delivery charges.

The item must be returned within 30 days of receiving your delivery and it must be returned in the same condition as purchased. The return is at the customer’s own cost.

An exception to this are items that have been made to order or painted specifically for a customer and in this case we are unable to accept returns.

Please note: Reduced or Sale items are non-refundable and cannot be returned.